• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Designjet z6100
Microsoft Windows 10 (64-bit)

Unless there is a barcode printed at the leading edge of my paper, I get the 79.04 er error. Is there I file I can download that has a barcodes available for all the various paper types? Appreciate any help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If I disabled paper Printing info, it will not try and scan barcode during paperload process?

 

Correct.

View solution in original post

4 REPLIES 4
HP Recommended

Hello,

 

the main issue was the 79:04 or the bard code of the edge?

 

because I remember 79:04 was the line sensor so (is the maintenance cartridge replaced)

and the bar code you can disable it from roll loading options (it included paper information and roll length)

I am an HP Employee.
HP Recommended

79.04 is an assertion error related to firmware.

 

Odd that you are getting it when the printer is trying to read the bar codes. Is the line sensor calibrated?

 

As O mentioned you can turn off printing paper info and it will no longer look for the bar code.

 

To disable the Printing paper info option, select the paper icon in the printer's front panel, and then select Paper handling options > Disable Printing paperinfo.

HP Recommended

If I disabled paper Printing info, it will not try and scan barcode during paperload process? Because when there is no barcode 79.04 appears. And print paper info is enabled currently 

 

HP Recommended

If I disabled paper Printing info, it will not try and scan barcode during paperload process?

 

Correct.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.