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‎03-14-2020 10:41 AM

HP Recommended
Product: Latex 570
Operating System: Microsoft Windows 10 (64-bit)

I have an error on my printer while printing. error 42:10. I already clean an lubricate the carriage rod.

 

When I manually move the carriage sometimes it move freely and some times it feels like its stock at some points. Is this may be the motor or something on the carriage?

2 REPLIES 2

‎03-14-2020 04:16 PM

HP Recommended

@Suto1 

 

 

You might want to ask for help at the HP Latex Printer Knowledge Center.

 

HP Latex Printer Knowledge Center

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Dragon-Fur

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‎03-16-2020 03:22 AM - last edited on ‎03-16-2020 08:41 AM by Retired

HP Recommended

Hi Suto1

you have to contact tech support, the problem is in the Scan-axis motor or cables there..

[edit]

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