HP Latex 630W

[ovidiu227112]

HP, what are you doing with the new updates to the 630w?
In the penultimate update you made it stop doing background tasks during the night, now in the last update you made it stop going into sleep mode...

If you keep modifying things like this, do it in a way that we can choose whether or not we want it to do background tasks, choose when to go into sleep mode, etc.
Put warnings on the screen like in 335! No one sees if warnings appear. Put an exclamation mark that is always visible on the screen when something appears.
It seems like you only make changes that are against ui/ux.

[630W]

After downloading and installing firmware version 6.39.1.8, the printer stopped entering sleep mode. I tried resetting it to factory settings, but to no avail.
It would be a good idea to add a "Sleep Now" button to the control panel.

[Pisces_Orca]

Thank you for your detailed feedback. To better understand whether this behavior is related to firmware changes or device settings, could you please provide the firmware version and serial number of the printer? We recommend checking the "Sleep Settings" of the printer to confirm the current sleep configuration. If this behavior occurred immediately after a firmware update, we suggest contacting your local service center to assist you in restoring the printer firmware to its previous version. Thank you.

[630W]

Serial number: "Please do not include the serial number or any sensitive information"
Firmware version: 6.39.1.8-202608110815
The plotter stopped entering sleep mode immediately after the firmware was updated to the current version. I tried changing the sleep timer setting, but to no avail. The local distributor's service team has no idea how to fix it and recommends submitting a service request to HP.