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- DesignJet, Large Format Printers and Digital Press
- HP Office Jet 7612 Ink System Failure

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03-26-2025 06:11 AM
Product: HP OfficeJet 7612 Wide Format e-All-in-One
Spoiler
My printer is now giving me an alert with the printer ink system. I have pulled the cartridges (which have ink) and reset the printer by pulling the power over night and re-powering back up. This is my trusty large format printer and used very sparingly ( mostly to print large format sheet music) and the cost of the cartridges. The current cartridges have plenty of ink and I have never seen this message before. Is there a way to determine if it is the cartridges or do I need to send it in to get the print head replaced?
5 REPLIES 5
03-26-2025 06:13 AM
My printer is now giving me an alert with the printer ink system. I have pulled the cartridges (which have ink) and reset the printer by pulling the power over night and re-powering back up. This is my trusty large format printer and used very sparingly ( mostly to print large format sheet music) and the cost of the cartridges. The current cartridges have plenty of ink and I have never seen this message before. Is there a way to determine if it is the cartridges or do I need to send it in to get the print head replaced?
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