• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎08-24-2022 06:58 AM

HP Recommended
Product: HP DesignJet T630 24-in Printer
Operating System: Microsoft Windows 10 (64-bit)

HP Print Preview 2.2201.0.158 on Windows 10 64-bit has stopped working.

Category:
3 REPLIES 3

‎08-25-2022 08:37 AM

HP Recommended

Are you getting this message?

HP print preview outdated.jpg

2 people found this reply helpful
Was this reply helpful? Yes No

‎08-26-2022 12:18 AM

HP Recommended

Yes

Was this reply helpful? Yes No

‎08-26-2022 03:02 PM - edited ‎08-26-2022 03:03 PM

HP Recommended

Sadly, this is because your printer driver has recently been updated -- perhaps stealthily by way of Windows Update -- but the Print Preview app has not been updated.  Once an update is available, you'll have to download and install it.  (You'll have to keep an eye on the page showing downloads and drivers for your printer for when the PP update is released.)  There's often a bit of date fudging to make it look like the release was synchronized, perhaps so users may think they've overlooked something (aka user error).  I love HP, HP staff and HP products but I would love them even more if they released the driver and the PP App update at the same time.  This is the second time in 6 months.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.