Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎11-27-2017 05:54 PM

HP Recommended
Product: HP SD Pro 44 inch Scanner
Operating System: Other

I have an HP SD Pro 44 inch Scanner that I am setting up onto a corporate network. When I attempt to add a network folder to the destinations list (path and account info verified by the corporates IT Dept) I get the following error:

 

56-63

Unable to create network mapping. Please check that your entered settings are valid and that the network is working.

 

Am I missing something here? The remainder of system is functioning correctly, I can perform a scan to the onboard storage, I can scan-to-email!

 

Any assistance would be greatly appreciated.

 

Cheers

Aaron

1 person had the same question
1 REPLY 1

‎08-29-2018 09:47 AM

HP Recommended

Aaron,

 

Try my example below for the "network folder destination config"

 

Host: \\Server\share or try \\IP\share

 

Username: domain\user

Pass: LDAP password for domain user

 

Label: Name it whatever you prefer

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.