HP Secure print for enterprise - Apple Silicon version needed

[tzamarin]

Has there been any update for the HP Secure Print driver for our users who need to upgrade to Golden Gate?

[Kuroi_Kenshi]

Hi @tzamarin,

Welcome to the HP Support Community!

I understand you are asking about HP Secure Print for Enterprise and Apple Silicon support for users planning to upgrade to macOS Golden Gate.

Could you please confirm whether you are currently experiencing an issue with HP Secure Print, or are you asking about compatibility before upgrading?

If you are experiencing an issue, please provide:

The Mac model and whether it uses Apple Silicon.

The current macOS version and the Golden Gate version you plan to upgrade to.

The exact issue or error message you see with HP Secure Print.'

This information will help us determine the appropriate next steps.

Best regards,
Kuroi_Kenshi

[tzamarin]

I am asking when can we expect to see a upgraded version for the printscout that is compatible with goldengate.  We are using Rosetta in the meantime to bridge the gap in compatibility but when is Pharos going to release a compatible version  

[Kuroi_Kenshi]

Hi @tzamarin,

Thank you for clarifying.

At this time, we do not have an exact timeline for when an updated HP Secure Print for Enterprise / PrintScout version compatible with Apple Silicon and Golden Gate will be released, nor can we confirm whether or when a compatible version will become available.

For the latest information and any release updates, please keep an eye on the relevant HP Secure Print for Enterprise and Pharos support/documentation pages.

Best regards,
Kuroi_Kenshi