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‎01-31-2025 09:10 AM

HP Recommended

I have an HP DesignJet T520 plotter that I changed the printhead for a new one with new cartridges and it gives me the error: Not enough ink to initialize the printhead. I have tried with another new printhead with new cartridges and it gives the same error.

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2 REPLIES 2

‎01-31-2025 10:55 AM

HP Recommended

Did you use the cartridges that come with the printhead? The system looks for the tag on those setup cartridges.

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‎01-31-2025 11:39 AM

HP Recommended

Yes, use the cartridges that come with the new print head.Yes, use the cartridges that came with the new print head. I used a second set of new print heads with their own cartridges and I get the same error: Not enough ink to initialize the print head. Is there any other way to unlock the new print head? I saw a video where a technician puts a new print head to work in a printer that is not the HP T520, he says that he uses it to release the new print heads.

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