cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Andy1226
New member
1 0 0 0
Message 1 of 2
177
Flag Post

HP T630 plotter does not engage cutter

HP Recommended
Microsoft Windows 10 (64-bit)

All of a sudden my HP T630 plotter does not engage cutter, it will print fine and i have to manually use a scissors to cut the paper.

 

When i press from and cut it just pushes the paper in and out.  Has anyone else had this problem and what are the possible solutions? 

1 REPLY 1
Repairatrooper
Level 14
Level 14
11,456 11,271 1,137 3,424
Message 2 of 2
Flag Post
HP Recommended

Make sure that there is not paper jammed on the left side of the carriage that will keep the printhead from grabbing the cutter and also make sure that the cutter is seated properly. If it is a matter that the cutter is not getting grabbed by the printhead it might be a broken hook on the printhead but more likely the cutter is either jammed or not seated properly. Have you looked while trying to cut to see if the cutter actually moves?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation