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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- HP T630 plotter does not engage cutter
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08-11-2022 04:09 PM - last edited on 10-03-2022 05:26 AM by JessikaV
All of a sudden my HP T630 plotter does not engage cutter, it will print fine and i have to manually use a scissors to cut the paper.
When i press from and cut it just pushes the paper in and out. Has anyone else had this problem and what are the possible solutions?
08-12-2022 02:39 PM
Make sure that there is not paper jammed on the left side of the carriage that will keep the printhead from grabbing the cutter and also make sure that the cutter is seated properly. If it is a matter that the cutter is not getting grabbed by the printhead it might be a broken hook on the printhead but more likely the cutter is either jammed or not seated properly. Have you looked while trying to cut to see if the cutter actually moves?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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