HP Z6200. Stops initialising at 32%

[perthblue1960]

Hi

HP Z6200. Stops initialising at 32% then comes up with attached error....power supply was replaced but still fails with a very similar error..again see attached..any suggestions?

Thanks

[perthblue1960]

The reason we replaced the PSU was due to noticing the 03:10 code in the below picture...Someone I know has suggested the Printmech board...any thoughts greatly appreciated ..

[perthblue1960]

Update....we replaced the printmech board but no fix...so bothe that board and the psu have been replaced...does anyone know what the Designjet is checking at 32% initialing? because that is where it fails...

[D Hook]

Do you happen to have a Service Manual?

Here's an excert from the SM:

If the front panel turns on and then stops
If the power-up process stops while the front panel is displaying a number, respond as follows.
1. If the printer's Power-Up process stops when the front panel is displaying the number 17, this
indicates that there is a problem with the file system on the printer's Hard Disk Drive, so the printer
is checking the whole file system and making any necessary corrections. This problem can arise
when there has been a power cut while the printer was switched On, or if there is a physical
problem with the Hard Disk Drive.
Checking the whole file system normally takes about half an hour (but could take much longer).
There is nothing that can be done to speed up the file checking process. If you turn Off the printer
during the checking process, the file system check will restart whenever you turn it On again
If you experience this problem repeatedly when there has been no power cut, then this could
mean that the Hard Disk Drive is faulty. In this case, replace the Hard Disk Drive See Hard Disk
Drive (HDD) on page 340.
2. If the printer's start-up process stops when the front panel is displaying any other number between
1 and 30, then try the following:
● Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the
power cord and turn on the printer.
● If the printer continues to stop during the power-up process, replace the Hard Disk Drive
See Hard Disk Drive (HDD) on page 340.

You can download a copy of the SM from the web, as you probably already know.  There is probably a diagnostic test in there you can use to help pinpoint the problem.  It doesn't say exactly what's it's doing at 32% but it should give you some good idea what else to check.  If it's the HDD I think I might have one but I'll have to check if it's for the 6100 or 6200.

Also, while it's booting, does it give a readout as to what step it's on?  Or just a percentage?  On the 4500 it shows a number that is the step it's on when initializing and that number corresponds to what the printer is doing at that particular step.  Don't recall if the 6200 does the same.

[perthblue1960]

Many thanks for your reply...I have the service manual..the Z6200 doesn`t display numbers during initialising..just the %. and as mentioned this one stops at 32%..I just noticed today that the new printmech board we got has a different part # from the original one...so I am looking into that next..as per the manual the blue led on psu is on (which then points to printmech board)

Original printmech part # is CQ107-80003. one that was supplied is CQ105-80054

[D Hook]

I have a print mech board here.  Let me check the part number.  Odd that they would supply the wrong part number board.  Unless they're interchangeable.  A quick google search for that part number from LPS computers says it's for a T7100.  Maybe it's a replacement for the original?

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[perthblue1960]

That would be great..yes I thought it was odd..but nowhere online can I find that part number as being compatible with the Z6200..

[perthblue1960]

Someone suggested it may be the HDD...because the crash comes before any internal parts start moving...does anyone think that`s feasible?

[D Hook]

Part number of the print mech board I have is Q6651-20154.

Came from a Z6100.  Not sure it will work with the Z6200.

Hard drives are cheap.  Couple on Ebay right now for $65 and up.  I would try that if it was mine.

[perthblue1960 · Accepted solution]

Update for those that took an interest..I obtained a printmech board with the same part # and the issue is resolved....thanks to anyone that replied