• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T630 36-in Printer
Microsoft Windows 11

Hello,

 

I'm having trouble printing .pdf files via HP click app on my HP DesignJet T630 plotter. Everything was working fine yesterday and today i can't print the same files i printed yesterday. There were no Windows or network updates in the mean time, and i can print normaly directly from my Autocad application so it's not a connection issue. Everything is up to date and I already reinstalled everything. I'm also sending the picture of my HP click app when I'm trying to print:

GabrielHC_0-1786092522085.png

 

1 REPLY 1
HP Recommended

I have the same issue with the newest click update on my T-2530. I can print directly from windows or bluebeam only the HP click newest version give me an error when sending file. I deleted the hp click program installed an old version and it works fine now. just don't update.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->