HP click application not printing

[GabrielHC]

Hello,

I'm having trouble printing .pdf files via HP click app on my HP DesignJet T630 plotter. Everything was working fine yesterday and today i can't print the same files i printed yesterday. There were no Windows or network updates in the mean time, and i can print normaly directly from my Autocad application so it's not a connection issue. Everything is up to date and I already reinstalled everything. I'm also sending the picture of my HP click app when I'm trying to print:

[sonofbum · Accepted solution]

I have the same issue with the newest click update on my T-2530. I can print directly from windows or bluebeam only the HP click newest version give me an error when sending file. I deleted the hp click program installed an old version and it works fine now. just don't update.

[GabrielHC]

Thank you very much, that resolved the problem.

[DoraTodorova]

Hi, where did you get the older version? I am trying to find and download but without success

[GabrielHC]

Hello,

I downloaded it from here : 

HP Click - Download

I used the version 4.6.47

[DoraTodorova]

I receive this message 😞

 

[GabrielHC]

Hm, that's strange, I had no problems downloading. Did you delete previous versions of the application?

[DoraTodorova]

Yes, I did... And restarted afterwards