• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎12-02-2021 11:56 AM

HP Recommended
Product: printing
Operating System: Microsoft Windows 10 (64-bit)

We have a school that recently purchased an HP Designjet T650. We are experiencing a lot issues installing.

Possible MS update conflicts. Is this device compatible wit Windows 10.  We had printing by saving to PDF ad a T520 but seems very unforgiving.

 

Thanks

Scott

2 REPLIES 2

‎12-02-2021 04:10 PM

HP Recommended

Which driver did you install? Did you download the Designjet and Pagewide XL Windows driver installer or just the PCL 3 driver?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎12-03-2021 06:55 AM

HP Recommended

We have tried both. I am going to start fresh and try to get better understanding what is going on.

 

Currently I have an old T520 driver that is working if we print to PDF and then print

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.