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The error code you are getting does not appear in the troubleshooting documentation for this printer. I would suggest that you open a support case at support.hp.com. If device is out of warranty you may have to pay for support but with this error not being documented that is my best recommendation.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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