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- How to replace a printhead on Designjet Z5200?

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10-25-2019 03:41 PM
This question has been asked before, but the manual is no longer available. Our printer will only print pink instead of red so we are wondering if replacing the magenta head will do anything.
10-25-2019 05:38 PM
Here's a link to the owners manual:
http://h10032.www1.hp.com/ctg/Manual/c02192493
Have you done any testing on the printheads? There should be a diagnostic print you can do that will show how the printheads are working.
10-26-2019 06:17 AM
There are three possibilities
1. Faulty magenta print head ( change print head )
2. Color calibration issue ( please do color calibration, you will find under image quality tab)
3. firmware issue ( please check firmware version under printer information the latest firmware is (03_06_00.8)