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How to solve 21:13 eror code on designjet t920

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hp designjet t920
Microsoft Windows 8.1 (32-bit)

How to solve 21:13 eror code on designjet t920


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You need to check the service station and make sure it is not blocked by foreign material such as paper. Power off and open window and see if you can move the carriage out of the way. If you can enter diagnostics mode you can run the service station tests to see if you get more detailed error codes. Worse case you may need to replace the service station.

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