• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Microsoft Windows 10 (64-bit)

hello community for years working with the hp desingjet 130,130nr, 90,90nr plotter models. I tell you my problem. In a plotter it recognizes all the heads except the yellow head and when I transfer all the heads to another plotter it recognizes all of them except the cyan one. then I transfer them to another plotter and it recognizes all of them except the mint. I have already done keeping all the components deep, I have already tested the white data cable, and I have cleaned the heads and the head carriage well.

1 REPLY 1
HP Recommended

Can you clarify what you are swapping. This device uses a single printhead assembly that holds 4 ink cartridges, not four individiual printheads. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.