Hp DesignJet 500 doesn't work on wWindows 10

[cperciba]

I get the error "0x000000cb impossibile trovare l'opzione di ambiente specificata" when I try to print the test page.

I cannot print any file even if I have no error message and no print queue.

I get the same error even if I unplug the usb cable.

Thank you

[Repairatrooper]

You might have better success if you use a network connection instead of USB. I have seen other posters state that autocad makes a driver that works. If your printer does not have network you can add one by purchasing a E/IO internal jet direct card such as a 620N or better.

[laurabw]

With a network connection and a static IP for the printer, I have the exact issue on Windows 10.  It worked for some time, but then a Windows Update broke everything.  I have heard I need to put my DJ510 on a GL/2 jetdirect card - I'm trying that next to see if it helps - I ordered it today.  My DJ800 has the same exact issue as well and broke at the same time that my DJ510 did.  

HP - PLEASE ANSWER THIS QUESTION - WHY DON'T THE PLOTTERS WORK IN WINDOWS 10 ANY MORE?  Give us something that helps us please.

[D Hook]

Take a look at this article:

https://www.lpscomputer.com/blogs/news/my-printer-wont-connect-to-my-windows-10-pc

Windows 10 update seems to have knocked several legacy models of printers offline and won't connect.

I can't verify the veracity of the article because I seldom use Win10 and have never updated the one copy I do have so don't know if deleting the update will work or not but it's a starting point at least.