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I have been getting parrallel white streaks across my prints on my Hp 3200z. How to fix this?

HP Recommended
designjet 3200z
Mac OS X 10.11 El Capitan

I have been getting parrallel white stripes across my 3200z on a variety of papers. I assume these are headstrikes. Any advice would be very welcome as the printer is now useless to me.

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How do the print head tests come out? If there are problems with printheads you should see the defects there. If you do not then you may have an issue with the file you are printing or a corrupted print driver.

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