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‎08-15-2024 11:11 AM

HP Recommended
Product: HP DesignJet T530 24-in Printer

We are getting and error with the ink cartridges and ink spilled out of the cartridge somehow.  The printer walked our staff through a procedure and they replaced the ink with new cartridges and still getting an Ink Supply Failure.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2024 04:56 PM

HP Recommended

I have seen a few of the 711 print heads used in this series leak and require replacement. Cartridge leaks are rarer than head failures in my experience.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎08-15-2024 04:56 PM

HP Recommended

I have seen a few of the 711 print heads used in this series leak and require replacement. Cartridge leaks are rarer than head failures in my experience.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎08-16-2024 10:52 AM

HP Recommended

Thank you for your reply!  Our copier tech also said it may be the print head!

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