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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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04-24-2019 08:13 AM
the pattern printed when a print head alignment is done, looks weird. The ink overflows onto one another, specially the black ink. What can be causing this?
04-24-2019 09:42 AM
Which machine are you working with? Could be a defective/leaking black printhead. I would check the interior of the printer to see if there is excessive ink spillage inside the printer. Incompatible media can also cause issues like this.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-25-2019 06:41 AM
HP Latex 360
Incompatibility it's a big possibility. I just started working here and I'm not sure what material we're using, so it's set to generic vinyl. I'm trying to see how I can properly verify the interior for over spillage but can't seem to get to it. Any links to steps on how to properly check the inside for ink?
I will check the printheads