• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Dell XPS
Microsoft Windows 10 (64-bit)

the pattern printed when a print head alignment is done, looks weird. The ink overflows onto one another, specially the black ink. What can be causing this?IMG_0821.JPGIMG_0823.JPGIMG_0824.JPGIMG_0825.JPGIMG_0826.JPG

2 REPLIES 2
HP Recommended

Which machine are you working with? Could be a defective/leaking black printhead. I would check the interior of the printer to see if there is excessive ink spillage inside the printer. Incompatible media can also cause issues like this.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

HP Latex 360

Incompatibility it's a big possibility. I just started working here and I'm not sure what material we're using, so it's set to generic vinyl. I'm trying to see how I can properly verify the interior for over spillage but can't seem to get to it. Any links to steps on how to properly check the inside for ink?

I will check the printheads

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.