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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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02-25-2020 12:56 PM
I just recently got my printer out of storage after a year. It was stored due to Hurricane Michael. Now I am trying to get it going again and it is no longer under warranty so trying to troubleshoot by myself and its proving difficult. The inks are coming out wet and not drying even after several days. Some are actually running down the material. So I am hoping it is just a loose cable / wire as the fans are working but just not the heat. Where do I start looking?? I know I also have some printhead cleaning to do but one step at a time.
THanks for the help!!
02-25-2020 01:39 PM - edited 02-27-2020 12:35 AM
For long time not using the printer, you have to replace or shake ink cartridges, check the tubes and heads for damages. Obviously heaters aren't working, dismantle printer covers and check cables as in manual for curing module (fingers crossed for no damages) or leaking or humidity around or over PC boards and the curing board especially- https://www.google.com/url?sa=t&source=web&rct=j&url=https://shared.swissparts.ch/Manuals/HP/Plotter...