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‎02-15-2019 02:50 PM

HP Recommended
Product: HP Officejet 7740
Operating System: Microsoft Windows Server 2012

 

I am trying to install a HP Officejet 7740 Large Format All-in-one printer on a Win 2012 printer server. All HP drivers say incomaptible operating system when tyring to install the software. Universal  drivers causes errors when trying to print. Does anyone have a link to download correct drivers for Win 2012.

1 person had the same question
8 REPLIES 8

‎02-15-2019 04:05 PM - last edited on ‎05-30-2023 11:04 AM by Retired

HP Recommended

Hi,

You should install the drivers on a server OS using an MSIEXEC command and not by following a standard installation, be sure to follow the 'Customize the installation' section below by adding an ENTERPRISE = YES argument for a successful installation.

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-7740-wide-format-all-in-one-printe...

 

Shlomi



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‎02-18-2019 02:15 PM

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Hello Shlomi, When downloading the driver package is a .exe file not a msi. Does allow to unpack the .exe file to access the msi. Can you send instructions on performing that.

 

 

 

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‎02-18-2019 10:06 PM

HP Recommended

Hi,

Please go through the 'Customize the installation' section, it includes all the necessary steps to install it.

 

Step one: Copy the driver and software files > Method two: Copy files from the web pack

 



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‎08-09-2019 04:59 AM

HP Recommended

Hi,

 

i`m also not able to install the Driver on servers 2008R2 or 2012, i tried several maschines. All stuck with the message:

1.jpg

i also trie with compatible mode and installed dotnet3.5. Also the full web version.

What can i do?

 

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‎08-09-2019 10:11 PM

HP Recommended

Hi,

Go through the Customize the installation section in the document included in my previous post, installing on a server operating system should be done using an MSIEXEC command and not with a standard installation wizard.

 

Shlomi



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‎08-10-2019 12:26 AM

HP Recommended

Hi,

 

this is the error message usinge the MSIXEX command!

On three different Servers (2008R2 and 2012).

 

Ralph

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‎08-10-2019 03:34 AM

HP Recommended

Have you tried adding an ENTERPRISE=YES argument to the command?



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‎10-10-2019 01:40 AM

HP Recommended

That was the solution, thanks for that.

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