-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
Hello,
We have two plotters in our studio and we're having some issues with our Designjet T1200.
Everytime we install a new grey ink cartridge, it prints some work without any issues and everything seems fine.
But after a couple of days iddle, the printer shows a strange message of defective ink cartridge.
We have updated the firmware to TT6-TTAJ_8.4.0.1, but the problem subsist.
Could someone give me an idea as how to solve the issue?
A second issue has to do with the start button. After shutting down the printer with the On/Off button, when we try to restart it, there's no answer from the printer. We must unplug & plug it again in order to restart the machine.
Any ideas? Thank you so much for your help.
HP Recommended
OEM or 3rd party ink?
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
2
0
0
HP Recommended
Good morning @Repairatrooper
We use only OEM ink cartridges, if that's your question.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community