-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- L25500 Delsol error
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
05-11-2019 02:06 PM - edited 05-12-2019 06:56 AM
I've been getting an error code on startup all day today, tried doing an EEPROM reset to no avail so checking the hardware systems in the diagnostics menu and upon going through the electronics test in the printmech get a "Delsol not detected" and the system shuts down.
Does anybody know what this part is? google is telling me nothing apart from a guy that seemingly replaced the printmech for the issue to remain.
05-12-2019 05:55 AM - edited 05-12-2019 06:33 AM
Part of boards like PCA bord and print mech...
05-12-2019 06:59 AM
Yeah I've searched through all the manuals for it with the only reference being during the checks once the delsol is detected press any key to continue, it doesn't say anything about if it isn't detected.
I'd like to know what board or part it exactly is ideally rather than changing everything in the hope it fixes it.
05-12-2019 10:14 AM - edited 05-13-2019 12:52 AM
It's like searching in top secrets in hp...as far I found it's a part of Printmech board DelSol motion Assembly... But don't take my word for solid evidence.. try to contact hp tech support.. Mainly you have to replace printmech and check wirings...
Sorry I can't help in this case...
05-14-2019 10:22 AM
Yeah it's a tricky one, I seen another member has replaced the printmech board for the issue to remain is all so I was trying to narrow it down.
I think I will go back to solvent, the machines just aren't made to last and I know it's an old machine but it's problem after problem and I (stupidly) replaced a JV33 with the latex which was around the same age which in 2 years of ownership never gave a problem.
The latex, at least for me has been a nightmare in the past 3 years of owning it.
Didn't find what you were looking for? Ask the community