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Latex 360

Good day we have a Latex 360. It is showing an error during startup 14.73:01. which means low voltage on the heater control unit. We've checked the input voltages and it is reading correctly. I would like to ask your opinions on what else we can do before deciding to replace the heater control unit. Thank you.

1 REPLY 1
HP Recommended

Hi,  Thanks for contact with HP Support Forum.

 

 

Please check Very low voltage detected. (If possible use Voltage Stayvilaizer)

 

         1. Turn off the printer and unplug both power cords

         2. Check that the power cords are not visibly damaged

         3. Ensure that the input voltage is within specifications (180–264 V AC)

         4. Plug in both power cords and make sure they are fully inserted

         5. Turn on the printer

 

If not solved please check again:

 

Issue: Curing power regulator V lower than 60: V lower than 60

 

Causes: Heater Control AC Input (RCCB, AC Voltage Outlet, AC Power Cord) Heater Control.

 

Check:

1. Check that both Residual Circuit Breakers (RCCBs) are Powered and ON.

2. Check/Reseat both Power Cords.

 

Solution:

1. Check AC Voltage at customer's site (180-264Vac).

2. Reseat/Replace cables to Heater Control's AC input.

3. Replace the Heater Control.

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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