• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet Z6100 60-in Printer
Microsoft Windows 10 (64-bit)

I am a teacher that was gifted a Z6100. It is out of warranty and in the SF Bay Area there seems to be no one that works on aqueous. I am having issues with the carriage filling up with ink. I checked and cleaned the printheads and carriage, I checked the lines for air bubbles.

 

I did try to replace the ink back into the cartridge and got a broken bag error, although the bag is intact. Trailing cables are pricey. Is It possible to flush the trailing cables?

 

Help.

1 REPLY 1
HP Recommended

I would check YouTube for videos by LPS computer. They have a lot of information on recovering printing systems on Designjet products. You may also want to locate a service manual and there are websites that post them.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.