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03-23-2023
12:39 PM
- last edited on
03-24-2023
04:36 AM
by
JessikaV
I work at a government facility and the are asking for the MAC address of the printer. I cannot access that through the menu as I cannot connect. the units serial # is [personal info removed]
1 REPLY 1
03-23-2023 03:37 PM
Most devices will show the MAC address if you print the configuration or status page from the control panel. It is not possible to provide a MAC address based solely on the serial number. It is unlikely that HP keeps that information either.
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