• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎06-09-2020 08:54 AM

HP Recommended
Product: Designjet 5500ps
Operating System: Microsoft Windows 10 (64-bit)

The printer suddenly starting leaking blue ink onto the paper when printing, even when blue ink was not being used. Lifted the top and exposed the carriage, there was blue ink all over the carriage. It made a huge mess. It doesn't appear to be the printhead, it seems as though its coming from the carriage somehow.

2 REPLIES 2

‎06-09-2020 10:46 AM

HP Recommended

Damaged tube or valve it happens. Needs complete cleaning and checking for leaks and repairing.




My profile on LinkedIn

Was this reply helpful? Yes No

‎06-11-2020 05:43 AM

HP Recommended

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/Designjet-1050c-ink-...

read along in this older post it should steer you in the right direction on solving your leak problem. Good Luck

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.