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‎01-18-2017 08:49 AM

HP Recommended
Product: HP Designjet T120
Operating System: Microsoft Windows 10 (64-bit)

What to do with this problem? I've been restarting the printer, turning it off and on including a hard reset but still the printer cannot detect all the type of paper i put on queue. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2017 12:00 AM

HP Recommended

Hi,

 

Reseat the paper sensor

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04582439&sp4ts.oid=5263079

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

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2 REPLIES 2

‎02-28-2017 12:00 AM

HP Recommended

Hi,

 

Reseat the paper sensor

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04582439&sp4ts.oid=5263079

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No

‎02-28-2017 12:20 AM

HP Recommended

Thanks, Mike! Will definitely ty this. Will let you know with the results.

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