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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Need 5.56.05 firmware update for DesignJet 5500ps

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01-05-2024 08:21 PM - edited 01-05-2024 08:22 PM
Hello all,
Have a 42" DesignJet 5500ps and 60" DesignJet 5500 (RTL) and need to update firmware for both.
I have searched the HP website for the latest - without success. Links on any HP page I've found referring to firmware updates for these printers no longer work. Latest firmware listed on HP's website is 5.56.05, but there is NO firmware, period, listed on the driver page for the HP DesignJet 5500 series printers.
These are perfectly good printers, with lots of working life left in them. Would like to obtain the download.
one of the pages visited - links on the page do not work
https://support.hp.com/ca-en/document/bpp03768
Thank you in advance.
01-06-2024 07:09 AM - edited 01-06-2024 07:12 AM
The firmware is only available if you select WIN XP as OS, on later OS there is no firmware to download.
https://support.hp.com/hr-en/drivers/hp-designjet-5500-printer-series/82218