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Tobynt
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Message 1 of 2
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Need a service call

HP Recommended
L 26500
Microsoft Windows 7 (64-bit)

What phone number can I call to try and get someone out here for a service call on this printer? I seen the new flat rate service call prices and I am okay with that. I just can't seem to find a phone number to call and ask someone to come out. 

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Dragon-Fur
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HP Recommended

@Tobynt 

 

Open a case (if necessary, start with online submission), explain the issue and that you will pay for service. 

 

Reminders

  • Use the serial number of the device to submit the case (do not post that information here).
  • In those areas where Chat is an option, Chat service hours are likely restricted.
  • Chat is not available in every region.

 

In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

 

  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • USA / Canada:  Regional contact information is displayed afteryou submit an online case.  Use the serial number of the device to submit the case to HP.

 

  

“Everywhere” Contact Information - HP Technical Support

 

Contact HP Support – Assistance Portal

 

HP World-Wide Support

 Select your region and follow the prompts

 

Option:  Contact HP Technical Support - Regions

 

USA / Canada

  1. Submit information / case online: HP Customer Support
  2. Sign in or continue as a guest

 

UK

  1. For faster support, submit information / case online HP Customer Support UK
  2. Contact Phone: Contact HP UK – Phone Assist

 

Contact HP Tech Support on your Browser

 

Open Browser to HP Technical Support

Select Contact Support or Business Support

  • Log in or continue as a Guest,
  • Follow the prompts.

 

Option - HP Support is on Facebook!

HP on Facebook

 

More...

 

Service Centers

  • Find Authorized support providers - USA
    • If necessary, change “Current country” location to your region.
    • To “get close”, click on the map – better information is provided when you use a Zip Code or City

 

HP Latex Printing

Possibly related:  I found an article that says the HP Designjet is now known as the HP Latex 260.

This might be a helpful resource for your device.

HP Latex Printer Knowledge Center

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP Latex 260 Printer (HP Designjet L26500 Printer)

 

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Dragon-Fur

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