-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- New T830 MFP prints incomplete

Create an account on the HP Community to personalize your profile and ask a question
04-16-2024 08:02 AM
Dear colleagues,
a customer had a T520 for years now and printed with an older
HPGL 2 driver (installed years ago) and all has been working fine.
Now the T520 has been replaced with a T830 and the mess began.
Now there are massive problems with missing parts of the plot.
Often (not always) the first view inches of the leading edge and a small
piece on the side is missing/won't get printed.
We use the PCL3 driver.
04-16-2024 05:15 PM
Have you tried using the HPGL2 driver HP offers for this product.
https://ftp.hp.com/pub/softlib/software13/printers/COL86426/win-x64-hpgl2-drv.exe
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-17-2024 12:10 AM
Oh sorry,
I've forgot to mention that first we used the HPGL 2 driver because it had been working
with the old T520 just fine. But with the HPGL 2 driver (new version installed from the T830 driver
site) i always had the problem. So I've installed the PCL3 which seemed to work properly.
But the problem still occurs.