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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- No output from Designjet 111

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12-23-2021
03:07 PM
- last edited on
12-27-2021
07:41 AM
by
JessikaV
I am getting absolutely no output from my Designjet 111. Display shows that all ink cartridges are full and printheads are good. Even when I try to print a Usage Report Page (Hold Power Button + Press Resume button once), I get a blank page.
The Designjet 111 is about ten years old. Is it time to replace it?
Thanks in advance.
12-24-2021 01:08 PM
Any chance that the printer sat for an extended period unplugged and unused? The heads may simply be clogged, which will not always be detected. HP has a couple of videos on how to manually unclog heads on machines with removable heads. Check their YouTube channel.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-03-2022 07:49 AM - edited 01-03-2022 08:40 AM
Thanks for your reply.
Yes and no: The printer is always plugged in and left on, but printing has been sporadic at best. I've tried several of the methods to unclog the heads (if that's the problem), but to no avail. I'm speculating that maybe the intermediate path between the ink cartridges and the printheads may be clogged, but I haven't any idea to to verify and/or correct this. 🤔
Replacing the entire set of printheads might fix the problem, but that's pricey fix ($65/printhead) and there's no guarantee that it will fix the problem. I find it totally ridiculous that the price of the ink and printheads are so expensive: To replace all would almost equal the price of a new printer. It's insane. 😠