cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
BS30
New member
1 0 0 0
Message 1 of 2
3,883
Flag Post

Not detecting Roll/Paper OPS sensor on HP Design Jet T730

HP Recommended
Design Jet T730
Microsoft Windows 10 (64-bit)
Printer/ plotter is not working Not detecting Roll/ Paper possibly might be OPS sensor. Can anyone help ?
1 REPLY 1
Repairatrooper
Level 13
Level 13
8,867 8,728 923 2,661
Message 2 of 2
Flag Post
HP Recommended

Before you go through the effort with the oops sensor, make sure that you do not have a leaking printhead. I have seen this issue a couple of times and the leaking printhead results in the line sensor becoming covered with ink and malfunctioning and the result is an oops sensor error when there is nothing wrong with the oops sensor. Open the window and the cartridge access door and look carefully around and under the printhead for ink. If you see that, you must replace the printhead. You will also need to clean the line sensor. If the line sensor brush is too badly damaged you will also need to change the service station. The safest way to try and clean the brush is to use water dampened q-tips and clean by placing the qtip at the base of the brush and roll it up to the top. DO NOT press down on the brush as this will deform it.

 

t730.jpg

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation