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‎05-27-2020 03:50 PM

HP Recommended
Product: HP Designjet T100
Operating System: Microsoft Windows 10 (64-bit)

I just installed my new HP DesignJet T100 on an HP Pavilion computer running Windows 10 Home 64 Bit.  The problem is, I can not see paper sizes beyond tabloid in any of the installed software.  I plan to plot blueprints in D sizes mostly but apparently the driver does not manage that paper size.  What can be wrong?

Joaquin Almanzar
2 REPLIES 2

‎05-29-2020 04:25 PM

HP Recommended

You can check the compatibility of your model with the HP Universal Designjet driver or you can try HP Click https://www8.hp.com/us/en/large-format-printers/designjet-printers/click.html

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-30-2020 07:38 AM

HP Recommended

It was finally solved by installing one of the TWO drivers posted in HP site. I must recognize that I stumbled on this solución after a long and frustrating trial and error process.

HP must do its homework on the instalación process for this printer. 

Joaquin Almanzar
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