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‎05-27-2020 03:50 PM

HP Recommended
Product: HP Designjet T100
Operating System: Microsoft Windows 10 (64-bit)

I just installed my new HP DesignJet T100 on an HP Pavilion computer running Windows 10 Home 64 Bit.  The problem is, I can not see paper sizes beyond tabloid in any of the installed software.  I plan to plot blueprints in D sizes mostly but apparently the driver does not manage that paper size.  What can be wrong?

Joaquin Almanzar
2 REPLIES 2

‎05-29-2020 04:25 PM

HP Recommended

You can check the compatibility of your model with the HP Universal Designjet driver or you can try HP Click https://www8.hp.com/us/en/large-format-printers/designjet-printers/click.html

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-30-2020 07:38 AM

HP Recommended

It was finally solved by installing one of the TWO drivers posted in HP site. I must recognize that I stumbled on this solución after a long and frustrating trial and error process.

HP must do its homework on the instalación process for this printer. 

Joaquin Almanzar
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