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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Punchoutman
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Message 1 of 2
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Paper Too Small error message

HP Recommended
Designjet 500
Microsoft Windows 7 (64-bit)

After minor paper jam was cleared panel says " paper too small" when trying to load sheet

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HarryCR
Level 5
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Message 2 of 2
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HP Recommended

Hello @Punchoutman .

 

I would like to know what happens if you try loading the roll? 

Are you loading like bond paper or a different type of media?

Have you clean the encoder strip ?

 

Thank you.

I am an HP employee
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