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‎12-19-2020 04:20 PM

HP Recommended
Product: Designjet 500
Operating System: Microsoft Windows 7 (64-bit)

After minor paper jam was cleared panel says " paper too small" when trying to load sheet

Category:
1 REPLY 1

‎12-22-2020 07:31 AM

HP Recommended

Hello @Punchoutman .

 

I would like to know what happens if you try loading the roll? 

Are you loading like bond paper or a different type of media?

Have you clean the encoder strip ?

 

Thank you.

I am an HP employee
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