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06-19-2019 10:42 PM
Hi, my company's plotter T2530 has an error code 89:03 which indicates an error on the stacker ramp motor. the plotter will always have the error at the 95% mark during startup and we can't enter the menu at all. We checked the ramp motor and we noticed that the gear connected to the motor is turning though only for a moment. every time the gear turns and stop then the error will pop out. Any ideas how to overcome this? Any relation with the position of the stacker ramp and valve during startup?
Any help would be very appreciated. Thanks!
06-20-2019 03:10 AM
Check Service menu for detailed steps (may be motor must be replaced), but first make tests:
First enter in Diagnostic menu (page 116) and perform Stacker Ramps test (page 128)...
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