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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Ouccema
Level 4
Level 4
116 116 9 15
Message 11 of 13
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HP Recommended

Yes

for the PH you can use option reused PH instead of new.

and for the issue, if (mark as filled ) didn't solve the issue, I request to contact our support

it could be an Ink system issue. and multiple parts of assumptions.

I am an HP Employee.
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VladutPopa
Author
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Message 12 of 13
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there is any way to abort the purge tubes action when plotter switched on?

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Ouccema
Level 4
Level 4
116 116 9 15
Message 13 of 13
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the purge can be performed from the service menu when the plotter is started. you can cancel the printhead replacement procedure to access to the normal menu.

but it needs a cartridge level higher than 50 cc to init the Printhead

for the current issue, it can be related to the ink cannot reach all Chambre that's why the PH replacement is incomplete, a purge is a lottery in this case. 

i recommend to contact your support line for advanced troubleshoot and solution providing

I am an HP Employee.
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