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‎06-04-2024 05:57 PM

HP Recommended
Product: l26500

Normal firmware upgrade via webserver is not available, I need thw .plt file for emergency upgrade, where can I get this!!!!!!!!!

Category:
2 REPLIES 2

‎06-06-2024 09:39 AM

HP Recommended

Hi @JW180,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Could you elaborate on the issue for better understanding?

 

Rachel571 

HP Support 

.
Sneha_01- HP support
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‎06-06-2024 09:44 AM

HP Recommended

Dm has been sent, I hope you will be able to help as I have seen many others with the same issue, all I need is the .plt file

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