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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Puakenikeni
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Message 1 of 2
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Print Head issues

HP Recommended
HP T120
macOS 10.13 High Sierra

HELP!

I have a HP T120, it keep saying that the K (Black ink cartridge needs to be replace).

I purchased and replace a new printhead and it still says the same.

I tried Hard resetting the printer, restarting the printer, putting in the new print head and then restarting the printer

1 REPLY 1
HJ47
Level 3
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Message 2 of 2
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HP Recommended

Hi,

It seems it is an issue with firmware

Can you please tell whats the firmware ?

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