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‎09-09-2019 10:40 PM

HP Recommended
Product: HP T120
Operating System: macOS 10.13 High Sierra

HELP!

I have a HP T120, it keep saying that the K (Black ink cartridge needs to be replace).

I purchased and replace a new printhead and it still says the same.

I tried Hard resetting the printer, restarting the printer, putting in the new print head and then restarting the printer

1 REPLY 1

‎10-14-2019 05:21 AM

HP Recommended

Hi,

It seems it is an issue with firmware

Can you please tell whats the firmware ?

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