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‎10-09-2023 01:14 PM

HP Recommended
Product: HP DesignJet T630 36-in Printer
Operating System: Microsoft Windows 10 (64-bit)

When printing to the T630 printer, I'm getting a message "Print Preview version is outdated, please install latest version from HP Support page."

 

Of course, the support page linked (https://support.hp.com/us-en/document/c06877271?OpenCLC=True) doesn't have a newer version for me. I've got version 2.2211.1.196 installed, which is all I see on the downloads page.

 

This started a few weeks ago, around Sept 25, 2023 when I suspect Windows Update installed a new version of the printer driver. We've seen this before - the driver gets updated by Windows before the new Print Preview is available.

 

Anyone have any info on when the new Print Preview version will be out?

Category:
1 person had the same question
1 REPLY 1

‎11-01-2023 12:24 PM

HP Recommended

And they've done it again!

 

The drivers and Print Preview application were updated on the support downloads webpage were updated on October 16, 2023. And after installing the undated Print Preview things started working again.

 

And then yesterday I find that the Print Preview has stopped working again with the same message: "Print Preview version is outdated, please install latest version from HP Support page."

 

Any chance someone out there understands why the driver apparently gets updated automatically but the corresponding Print Preview doesn't appear for weeks afterward?

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