• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎05-23-2020 11:30 AM

HP Recommended
Product: Z3200
Operating System: Microsoft Windows 10 (64-bit)

Print preview feature is not working.  I've used this feature for years on Windows 7. Will not work after upgrade to Windows 10. there is a 'cannot connect to web'. Sometimes the beeping occurs without the preview windows. I've used this feature for years on Windows 7. Will not work after upgrade to Windows 10.

6 people had the same question
3 REPLIES 3

‎05-23-2020 02:39 PM

HP Recommended

Hello,

 

Let's install the Preview: https://ftp.hp.com/pub/softlib/software13/printers/HP_Print_Preview_x64.exe

and use the latest PCL driver: https://ftp.hp.com/pub/softlib/software13/printers/COL93197/win_x64_pcl3_drv.zip

if you plotter support PS use: https://ftp.hp.com/pub/softlib/software13/printers/COL93198/win_x64_ps3_drv.zip

 

Then enable from the preferences:

 

 

I am an HP Employee.
Was this reply helpful? Yes No

‎05-26-2020 12:00 PM

HP Recommended

Seems to be working properly. Really appreciate you help. I suppose the order of installation did the trick?

Was this reply helpful? Yes No

‎05-27-2020 12:47 AM

HP Recommended

Hello,

 

Sounds good, the solution was the application of the standalone app: HP Print preview and latest compatibility with PCL and HPGL Driver.

 

Please don't forget kudos and accept my solution.

I am an HP Employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.