-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
Create an account on the HP Community to personalize your profile and ask a question
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
I recently updated the firmware of my HP DesignJet T100 24-inch printer, and the Printer Preference dialog box has changed to a Windows dialog box instead of the HP application. I've attached photos of how the Printer Preference window used to appear and how it appears now. The Windows Printer Preference dialog box is very barebones compared to the HP Printer Preference dialog box I was using before the firmware update. I'm also unable to set a custom paper size now through the Printer Preference dialog box.
Any help would be appreciated.
This is how the dialog box appears now.
This is the old appearance of the dialog box.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community