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‎01-09-2026 06:49 AM

HP Recommended

Like it says in the description. The printer lit itself on fire. 

 

We have a designjet t2500. It was printing some posters out yesterday and then mid print it stopped, powered off, and then flame and acrid smelling smoke from the burning plastic and electronics started billowing out from it. 

 

I cant seem to contact hp support directly to talk to them about this because the website won't accept the serial number so I have to post about it here. 

 

 

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1 REPLY 1

‎01-09-2026 10:25 AM

HP Recommended

Power supply failure, I have had a client experience this, without the flames luckily, but the power supply was torched.

 

CR357-67046 is the part number. Cannot rule out other damage but in my cases a new power supply restored the printer to working condition.

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