• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎08-03-2018 06:28 AM

HP Recommended

Thank you.

 

I certainly will give your instruction a try next time.

 

Monsoon here for sure.  Last night no rain; however major dust storm.

Was this reply helpful? Yes No

‎08-03-2018 05:36 PM - edited ‎08-03-2018 05:37 PM

HP Recommended

@sheilabroderick,

 

It looks like you were interacting with @MKazi, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service.


Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
Regards,

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No

‎08-31-2018 08:55 AM - last edited on ‎08-31-2018 11:58 AM by Retired

HP Recommended

Every day I run the Print/Scan Doctor for my machine because when I go to print it is OFFLINE.

Every day I Turn off the printer, turn off the wireless router, wait for a few, then turn them back on. Whalla, I can print... BUT every day is really annoying. Why does my computer/printer stop talking?

Was this reply helpful? Yes No

‎10-02-2018 01:18 PM

HP Recommended

My printer is not connecting to the internet. I have followed all the suggestions in the self-help section. When I press the wireless icon it says not connected next to the IP: so I need to know how to connect when the IP address is not available. I have unplugged the router, reset the printer  and nothing is working. I have an iMac, iPhone, iPad and iPod. I have been able to print form all of them and now nothing works. 

Was this reply helpful? Yes No

‎10-09-2019 11:05 AM

HP Recommended

I have been having this same problem with a Designjet T-120, across several computers on the network.  I already had it set up with a static IP.  My problem was solved after stopping the spooling service, and clearing the files from the print spooler folder.  Thank you, I will be saving this solution for future reference.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.