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My deskjey 3720 says it is connecting to my wireless but on my laptop it says it is offline and not connected. It also never printed out the page with the code I need. 

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@kyen101 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:

 

           http://support.hp.com/us-en/document/c04249080 (Windows)
           https://support.hp.com/au-en/document/c04249334 (Mac)

 

Regards.

BH
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