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HP DesignJet T790 44-in Printer
Microsoft Windows 10 (32-bit)

Hi there!

Anyone tryed this:

I have send a printjob to the printer and suddently it stops and ask me to replace the MK/Y printhead - AND at the same time the printer start to smell like its burning (from the printhead). You can also see some brown/burned marks on the paper.

Is the printer dead? - or will it make sence to have it repaired, since its an old machine.

 

Kind Regards 

Ole Elmstrom DK

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