cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
BDavison
New member
1 0 0 0
Message 1 of 2
195
Flag Post

Printhead

HP Recommended
Latex 310
Mac OS X 10.8 Mountain Lion

Changed out printhead on LC/LM and it show up as out of warranty although it was brand new out of box.

1 REPLY 1
skuks
Level 5
249 247 13 34
Message 2 of 2
Flag Post
HP Recommended

Check out first expiration date written on printhead...if date expired - replace the PH.. If date is OK try cleaning gold-plated contacts in carriage and printhead and try again. If result is the same - you have to replace PH. If there's no progress - call hp tech support...

Also check latex forum:

https://hplatexknowledgecenter.com/

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation