Printing Landscape

[SUFibers]

I have a new HP 9720 printer which will not print Landscape.....any ideas?  Have tried rotating the paper in the tray already without success.  Please advise.

[Dragon-Fur]

@SUFibers 

Welcome to the HP Community --

Consider --

• → Load paper according to user guide
• → Check / Update the printer firmware
• Windows?  → Install the full driver printer software
• Windows? →  Adjust Printer Properties > Tab Advanced > Driver to use the HP driver
• Job Configuration -→ Look for a print setting for "Orientation"
• Reference  → Check the Printer Media Specifications

Details / Examples

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Load Paper / Load Media

The paper can only be loaded in the printer "just so", that is, according to the instructions in the user guide.

Load paper according to the instructions in a

 User Guide - HP OfficeJet Pro 9720 Wide Format All-in-One series

Starting on Page 10

Do not skip Step 7

=================================

Check / Update Printer Firmware

 User Guide - HP OfficeJet Pro 9720 Wide Format All-in-One series

 Page 28

Update printer using the embedded web server (EWS)

Open your Browser >

Type / enter the Printer IP address into URL / Address bar

Section General > Firmware Update > Firmware Information > Check for Update

Section General > Firmware Update > Firmware Updates

-- Important –

Read the Note regarding Firmware update choices.

Next,

=====================

Relevant to the full driver printer software and a supported version of Windows.

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Printer Software - Full Driver

The full driver printer software should be installed to gain access to all the Printing Preferences (print features).

Web Page

Download, Save, Install > Restart computer

HP OfficeJet Pro 9720 Series EasyStart Printer Setup Software - Offline Use Only 

Ask if you need / want additional "How-to" information.

Next,

=====================

Prerequisite / Pre-Work completed:

The full driver printer software has been installed to support printing from Word.

Printer Properties - Advanced > Driver

 Printer Properties > Tab Advanced > Driver = the installed HP driver and not the IPP / Microsoft driver.

What?

The IPP / Microsoft drivers lack full support for printing and features.

Example - Windows - Printer Properties > Advanced > Driver

Settings > Bluetooth & Devices > Printers & Scanners 

Select Printer from list

Select Printer Properties

Tab Advanced > Section Driver

Select the installed HP Driver

Printer_Properties_Reprint_11

=====================

Job Configuration

- Browser Printing -

Most browsers include a "Print Settings" section where you can adjust the settings.

Depending on the browser, "Orientation" might be included.

Example - Firefox - PDF Print - Menu - Print Settings

Firefox_Print_Web_Page_9

- HP Smart - Windows - Simple Photo Print 

Section 3 - Select Printer, Orientation, and other settings

HP_Smart_Win_Print_Photo_4x6_All_12

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HP OfficeJet Pro 9720 Wide Format All-in-One series - Media Specifications

Borderless Printing

Yes (up to A3/11 x 17-in)

Copier Reduce/enlarge	25 to 400%
Copier Settings	Copies; Size; Quality; Lighter/Darker; Paper size; Resize; Paper Type; Two-sided; ID Copy, Collate; binding Margin; Enhancement; Crop; Copy preview

Key Media Sizes Supported (imperial)	4 x 6 in; Letter; Legal; 11 x 17 in; Envelopes
Key Media Sizes Supported (metric)	10 x 15 cm; A4; A3; Envelopes

Media Size (facet)	Letter; A4; Legal; B5; Tabloid; A3
Media Sizes Custom (imperial)	3 x 5 to 11.7 x 17 in
Media Sizes Custom (metric)	76 x 127 to 297 x 420 mm
Media Types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled
Media Weight Recommended (imperial)	16 to 28 lb, bond
Media Weight Recommended (metric)	60 to 105 g/m²
Media Weights Supported, By Paper Path (Imperial)	9 to 66 lb bond (plain media)
Media Weights Supported, By Paper Path (metric)	34 to 250 g/m²

===================================

Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP OfficeJet Pro 9720 Wide Format All-in-One series
• HP OfficeJet Pro 9720e Wide Format All-in-One series

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